Choosing a billing partner should come with a clear plan. Here is how we would agree on the work and get started.
1. Tell us how billing works today
We ask about your specialty, providers, billing software, and main concerns. Do not send patient records through the general contact form.
2. Agree on the tasks
Your written proposal lists what NovaCare will do, what your team will do, how we will report progress, and what it will cost.
3. Prepare the handover
We agree on system access, contacts, and the information needed to begin. If another team handles billing now, we decide who is responsible for claims already in progress.
4. Begin the agreed work
We follow the written plan. When information is missing or a clinical question comes up, we ask the right person at your practice.
5. Review what is still open
At the agreed time, we review completed work, unpaid claims, and questions that need your team's help. Then we decide what to work on next.